FAQ

Frequently Asked Questions

How long does shipping take?

Orders ship within 24 to 48 hours. Delivery typically takes 7 to 12 business days in the US, with free tracking on every order.

What size should I get?

Check the size guide on the product page. Sizes run from S (kids) to 2XL. When in doubt, size up: the Snuggle Shark Onesie is meant to be oversized and roomy.

How does Bundle and Save work?

Add any 2 or more items (onesies, slippers, plush, or tees, any mix of sizes and colors) and 10% comes off those items automatically at checkout. No code needed.

How do I wash it?

Machine wash cold on gentle, tumble dry low. The plush fleece stays soft and does not pill.

What if it does not fit or I do not love it?

We offer a 30-day money-back guarantee. Contact us and we will sort out an exchange or refund, no hassle.

Is it good for kids?

Yes. Size S fits most kids, and many families order matching sets for movie nights and sleepovers.

What is Shipping Protection?

A $5 add-on that covers loss, theft, or damage in transit. It is added to your cart by default; uncheck it on the product page or remove it in the cart if you do not want it.

How can I contact you?

Via our contact page. We reply within 24 hours.